PRIVACY POLICY

This Privacy Policy discloses the privacy practices for Pacific Bookstores Pte Ltd and/or its related entities, affiliates and subsidiaries (individually and collectively, “Pacific Bookstores”). For the purpose of this Policy, “we”, “us” and “our” refers to Pacific Bookstores.

We know that you care about how the personal data provided by you is used and shared, and we appreciate that you trust us in doing so carefully and sensibly by furnishing us such personal data.

By visiting www.pacificbookstores.com and www.pacificeshop.com, you are accepting the practices described in this Privacy Policy.

1.


Commitment to Privacy

Your privacy is important to us. We set out below our policy regarding the collection, use and security of your personal data.

2.


Collection of Personally Identifiable Information

We may collect personal data from you including but not limited to your name, email address, billing and shipping address, phone number, credit card information, etc..

We collect personal data at various points in time, including but not limited to the time of registration of an account with us, the placement of orders, the use of the activities, services and features available on our websites or when you are directed to our websites through a third-party website or service.

We may also collect personal data and other information automatically from the web browser and/or server you are using, for example, IP addresses, browser types, versions and the pages you are visiting on our websites.

We use the personal data and information collected to operate, maintain and improve the activities, services and features available on our websites and to inform you of promotional activities and events.

You may refuse to furnish any personal data but if you do so, you may not be able to access or use some of our sites’ information, activities, services and features. By furnishing any third party’s personal data to us, you warrant that you are dully authorised to do so and that the said third party accepts this privacy policy.

3.


Control Over Information Provided

You may at any time opt-out of any future contact from us, enquire what personal data you have previously provided to us, amend any personal data you have previously erroneously provided to us, request for the deletion of any personal data you have previously provided to us or express any concern you have relating to our use of your personal data by contacting us via the e-mail address or phone numbers provided on our websites or by clicking here.

4.


How Your Personal Data Is Used

We use the personal data and information collected to process your orders, requests and enquiries, to operate, maintain and improve the activities, services and features available on our websites and to inform you of any promotional activities and events organised by us.

  • Fraud Protection and Compliance with Law
    In our sole discretion, we may disclose any information - including personal data furnished by you when deemed necessary to comply with any applicable laws, regulations, legal processes or requests from government bodies and for the purposes of any legal proceedings. The information and personal data provided by you may be shared with third parties for credit fraud protection and risk reduction.
  • Order Fulfillment
    For orders to be fulfilled, all users must provide accurate personal data and other relevant information including contact number and credit / debit card Information, if making payment, during registration of an account and/or the placing of an order. The personal data and information furnished will be used for billing and order processing and you may be contacted if we have trouble processing your order. Personal data collected on our sites will not be sold, shared or disclosed to any third parties for their commercial use without your consent, unless such disclosure is necessary for the processing and/or fulfilment of your order.
  • Improvement of Service Standards
    From time to time, surveys or questionnaires may be posted on our websites. The personal data and information collected through such surveys or questionnaires will be used in market research, user profiling and statistical analysis. By opting to participate in the surveys or questionnaires, you consent to our use of the personal data provided by you in the survey or questionnaire and to our disclosure of such personal data to any third party services. By providing any third party’s personal data in the surveys or questionnaires, you warrant that you are duly authorized to do so and the said third party accepts our use thereof as provided herein.
  • Communications
    When creating an account, it is automatically indicated as part of the registration process that you consent to receiving promotional information (for example, news about our products, services and events) from us. You may choose to opt-out of receiving such promotional information from us during registration. If you do not opt-out during the registration process, you may do so by clicking here or by clicking the “unsubscribe” link at the bottom of any newsletters you may have received from us.

5.


Prevention of Misuse of Personal Data

Protecting our customer’s personal data is of top priority and we have taken all reasonable precautions to protect your personal data.

We use a certified Secure Socket Layer (SSL) encryption to ensure the privacy and security of personal data transmitted online. Information such as credit / debit card details are encrypted and transmitted in a secure manner.

However, please note that we cannot guarantee that data transmission over the internet is 100% secure.

6.


Session Variables and Cookies

Our sites may make use of Session Variables and cookies which may store your personal data and information relating to your use of our sites in order to provide a smooth user experience. Session Variables and cookies facilitate a user to browse our webpages seamlessly during each session without having to re-submit verification data for every webpage.

All session variables will be deleted from our server upon you exiting our websites. You may want to delete from your computer all cookies sent from our server accordingly.

7.


Links to Other Websites

We are not responsible for the privacy policies, content or security of any third party websites linked to the www.pacificbookstores.com and www.pacificeshop.com. We encourage you to read the privacy policies and practices of other websites you may visit.

8.


Right to Amend Policy

We reserve the right to amend our Privacy Policy at any time as we deem fit and we strongly advise that you refer to our Privacy Policy webpage each time you access our website for the latest Privacy Policy.

9.


Governing Law

This Policy is governed by and shall be construed in accordance with Singapore law including without limitation the provisions of the Evidence Act (Chapter 97), Electronic Transactions Act (Cap. 88) and the Personal Data Protection Act, without giving effect to any principles of conflicts of law. You agree to submit to the non-exclusive jurisdiction of the Singapore courts.